The reference in canine mode!
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COVID-19 - Temporary closure of our stores

To all our human and canine customers,

You will find below all the useful information during the confinement period.

Obtain food

In order to avoid any contagion and to respect the requests of our government, we have put in place several measures so that you can obtain the products essential to the well-being of your dog, namely food, treats, bone and hygiene products.

Our Place de la Cité boutique will remain open Monday to Wednesday 10 a.m. to 3 p.m. and Thursday to Sunday 10 a.m. to 4 p.m. You will be able to come and buy your large 10 kg bags of dry food from Acana, Fromm and Hurraw as well as raw food from the Faim Museau brand. The number of customers in the store will be limited. Surfaces and the payment machine will be disinfected after each customer. Only credit and debit cards will be accepted. You must not have any symptoms, have not returned from a trip for at least 14 days or have been in contact with someone returning from a trip. For smaller dogs, we have added all 2-3 kg food bags to our online store. Your loves can therefore remain on their usual diet and avoid any digestive problems. For any emergency, do not hesitate to write to us at

If you are unable to come to the store, you can make a payment by phone and pick up outside the mall. 418-527-2226

Our online store remains open. The employees in charge of the online store and our social networks communicate by call, video conference and text message as needed.

In addition, grooming your dog is essential to maintain its coat and keep it clean. Until the reopening of our grooming service, it is better to maintain than to cure. So we thought we'd give you our top tips on how to take care of your furry friend's coat yourself at home in a blog post.

Finally, we have added several coats to our online store so that you can protect the hair of your loves during your outings and keep them warm. Dressing your dog helps prevent deicing salts from sticking to your dog's coat, as well as protects the paws. You will thank us!

Normally, it takes 3 to 5 business days to receive your packages. Canada Post being very busy during this period, we ask you to be indulgent with regard to delivery times. We all work together to ensure that everyone receives their order as quickly as possible.

Remember how lucky we are to be surrounded by our little animals on a daily basis.

Thank you for your invaluable support. Take care of yourself and your health. Encourage Quebec businesses. Together, we will succeed in fighting the virus.

See you soon.

Annick Marchand 🐩 🐾

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